Q: How far away is the resort from Walt Disney World® Theme Parks?A: The resort is located just six miles from
Walt Disney World® Theme Parks.
Q: What’s the bus schedule to/from the theme parks?A: We offer daily shuttle to
Walt Disney World® and select theme parks. Click here to see the complete Departure and Return times. Shuttle pickup is outside the Main Lobby next to the Building Garage 1 at the Bus Stop.
Reservations are required and must be made up to 48 hours in advance and no less than 2 hours prior to the shuttle departure time. Specifically, for the shuttles going to Universal, Seaworld and Magic Kingdom, please let the Concierge team know at least the day before, during concierge business hours (8:00 am - 4:00 pm). For reservations, please visit the Concierge Desk on the Lobby Level or contact us at
407-545-7500 ext.1508.
Q: Are the shuttle buses ADA accessible?A: Yes. Please notify our Guest Service desk 24 hours in advance.
Q: Is there transportation to/from the airport?A: While we do not provide shuttle service to/from the airport. Guests can choose to take a taxis or Uber from Orlando International Airport.
Q: How much is parking?A: Parking is $25 plus tax, per vehicle, per night.
Q: Do you allow any boats or trailers at the resort?A: No. We do not allow any attachments to vehicles as our garages cannot accommodate them. We also do not have an alternate parking location for those attachments.
Q: Are there luggage carts in the garage?A: We don’t have luggage carts on every level of the garage but there is parking on every level. Guests can also unload their car at the porte cochere with a bellman or they can call the front desk after check in and request a luggage cart to be brought to their room.
Q: What is the ceiling height for the parking garage? 
